General Questions

Where is the office located? Or are you virtual?

At this time, no. I am currently only providing telehealth services for clients throughout the state of California.

What are your office hours?

My current availabilities are as follows (tentative and subject to change):

Monday & Tuesday: 5pm - 8pm

Thursday: 6pm - 8pm

Friday: 5pm - 7pm

How long is a typical session?

Individual psychotherapy rate is $150 per 55-60 minute session. Sliding scale fees are available depending on slot availability and income.

What do I do to get started and make an appointment?

Feel free to submit an inquiry through the website stating your availability for a 15 minute phone consultation or you can also contact me through Psychologytoday.com to assess your current needs and struggles for therapy, as well as our fit together.

What is the hourly fee?

$150 per 55-60 minute session

How do I pay?

I use a HIPAA compliant digital payment platform called IvyPay where you will receive a text message to input your card information, and sessions will be billed automatically after each session.

Do you accept insurance?

No. I am an out-of-network provider, which means I do not work directly with insurance companies to bill and provide services. A superbill can be provided upon request for possible reimbursement of services. Please feel free to ask the following questions to your insurance company:

Do I have out of network behavioral health benefits?

If yes, what is the deductible for that benefit?

What is the maximum allowable rate for individual psychotherapy?

-If they need a procedure (CPT) code, tell them 90834 (individual)

What percentage of the maximum allowable rate will you reimburse?

Can I submit a monthly superbill from my therapist for reimbursement?

Are there any details the therapist needs to include in order to successfully process the bill?

Can I cancel an appointment?

There is a minimum 48 hour cancellation policy. Please make sure to contact me if cancellations or rescheduling is needed within the 48 hour time frame, or there will be a full fee charge. In case of emergencies and last minute cancellations, certain exceptions may apply.

What is a free initial phone consultation?

This is a time where you get to briefly share about your pain points, discuss what led you to seek therapy at this time, and goals & outcomes you would like to achieve through the treatment process. In addition, it’s a time for us to assess our fit together in the prospective therapeutic relationship and whether we will be a good match for each other in effectively addressing your concerns.

What is the age range of your clients?

I see adults with ages ranging from 18 years old to late adulthood (65)

What can I expect in the first session?

We will be going over an intake assessment where we delve deeper into your current challenges and reasons for therapy, relevant history and current situations (family background, education, relationships, substance use, etc), review your strengths, as well as come up with goals you would like to address and work on throughout the treatment process.

What is therapy like with you?

I like to say that therapy is a two-way street where I am actively collaborating and taking a proactive part in your healing journey. I am actually sitting on the passenger’s seat while you take control of the steering wheel! My role is to guide and support your journey, which also consists of asking questions to further elicit deeper reflection, insight, and awareness of yourself, help validate and process your tangled and often complicated, overwhelming, and distressing thoughts and feelings, and ultimately work towards discovering the answers and solutions that are already stored within you as we partner together!

How long will I be in therapy?

Truly depends on your needs and the challenges you bring to the space. The therapeutic journey and process is highly personalized and unique to the individual, and therefore timeline differs from person to person. Usually, a consistent weekly session is most recommended in the beginning to solidify the therapeutic relationship and alliance. Once the therapist and client both agree that adequate progress has been made towards certain treatment goals, sessions can be tapered off to biweekly or even monthly based on the client’s circumstances and needs. The ultimate goal of therapy is to foster one’s self-efficacy and resilience, and reduce dependence on the therapist and therapy itself. 

Does anyone cry in front of you? 

Therapy is a vulnerable time and space and it’s only normal for people to feel that way when engaging in the treatment process due to the nature of one’s pain, trauma(s), and life issues affecting them in various ways. I welcome every aspect of your emotional expression, or even the lack thereof, and want to meet you where you are at!

Do I have to tell you everything?

As the client, you are entitled to your experiences and have the freedom of sharing your story based on your level of comfortability and readiness. It would be much beneficial, however, to come to a place where you as the client don’t feel the need to no longer hide certain aspects of your story/experiences as that very thing you may feel reluctant to share can be the breaking point in your projection towards healing and restoration. As your therapist, I work to help foster and build a safe and non-judgmental environment for you to tap into your authentic self.

Do you offer video or phone sessions?

I only offer telehealth sessions at this time where sessions are held through a HIPAA compliant Google Meets platform.

How do I know if you are the right therapist for me?

As the client, you have the right to choose and work with a therapist you feel most comfortable and connected with. This can be due to shared backgrounds and experiences that foster deeper trust and understanding for the client. Please don’t hesitate to also interview your potential therapist to see if their specialties and backgrounds are what you’re looking for!

I’ve never been to therapy or shared personal issues before. I’m used to handling things on my own. Aren’t people who go to therapy weak?

There are various stigmas and barriers associated with mental health and the act of seeking and receiving services stemming from personal, cultural, and societal taboos. Maybe you have grown accustomed to solving your own issues and were raised to believe therapy is only reserved for a handful of select individuals. However, we come across a point in our life when circumstances and situations become unbearable to handle alone, not as a reflection of personal weakness or failure, but due to the sheer nature of the storms and turbulence life can bring. I want to help normalize and highlight the bravery and courage needed to acknowledge your need for support, the act of making the first call, and ultimately committing to your healing journey. Therapy is truly a priceless investment one can make for themselves, and know that you don’t have to walk alone in your pain.

What’s the difference between talking to you or my best friend or family?

As a mental health professional, we operate with objectivity, proper boundaries, and clinical expertise in effectively addressing clients’ concerns and challenges they face with minimal acts of giving advice, but rather guiding the client to recognize and come to their own resolutions that best align to their sense of self and values. Talking to someone you already know may cause biases and lack of objectivity when trying to receive proper mental health help and support.

How does it work? What do I have to do in sessions?

Sessions are usually more free flowing where I initially check in to see how your day and week went, highlighting any particular challenges and successes. As time progresses, the flow will feel more natural as we engage in an intentional conversation and engagement where questions are asked, statements are reflected, and space is held for processing difficult emotions and thoughts. It’s like physical therapy but for the mind and soul. There may be painful moments as you reflect and share your story, but I assure you that they are growing pains and positive signs for growth. In order to maximize your benefits of the session, I encourage you to come prepared with what you may want to address for the session, particular questions, an openness to explore and delve deeper into your world, and curiosity.

Are you a Christian counselor? 

I did not receive formal training or certification for Christian counseling. However, I am comfortable addressing and helping to integrate the Christian faith in sessions to best support and strengthen client’s treatment based on clients’ need and desire.

Is our work confidential?

Yes. Mental health professionals are mandated by law to exercise the highest form of confidentiality by protecting the client’s best interest and welfare. However, there are limits to this confidentiality under special circumstances including the disclosure of danger or harm to self, others, as well as suspected child and/or elder abuse all elicit mandated reporting in order to ensure the safety of the client and relevant third parties.

How long have you been in practice?

I have been working in the mental health field for the past six years, having experiences ranging from working in community mental health centers, private practice groups, school settings, nonprofit organizations, and social service agencies.

Have you been in therapy yourself?

I have! I often share that therapists also need the support of one another, and the growth they experience in their own therapy often helps strengthen their ability to further guide their clients. It’s truly a parallel process across the healing spectrum

What is your educational background?

I obtained my BA in Psychology at the California State University, Northridge (CSUN), and my Master of Social Welfare (MSW) at the University of California, Los Angeles (UCLA).

Do you prescribe medications?

No. Only medical doctors (primary care physicians, psychiatrists, and psychiatric nurse practitioners) are able to prescribe medications.

What is the difference between a psychotherapist and a psychiatrist?

A psychotherapist is a mental health professional usually trained up to the Master’s level capable of addressing an array of mental health issues through talk therapy. Psychotherapists cannot prescribe medication. A psychiatrist is a medically trained doctor who specializes in prescribing psychotropic medications, and usually refer their clients out to a psychotherapist if needed.

Are you licensed?

I am a Licensed Clinical Social Worker (102453) in the state of California

Do you take notes?

Only during the intake assessment session. Future individual therapy sessions moving forward are fully devoted to being attentive and engaged with the client, and documentation is done after each session.

Reach out to me today to schedule a free 20 minute consultation.

Reach out to me today to schedule a free 20 minute consultation.

Individual Therapy Online Across The State Of California

Based in California

Licensed Provider

Sam Lee Therapist

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